FAQs • Smithtown, NY • CivicEngage

How do I report a malfunctioning street light?: Call 631-360-7635 or send an email to the Traffic Department. After hours a message can be left on our answering machine. Please leave a daytime call-back number. If the street light poses an immediate safety concern, please call the Traffic Safety Department at 631-360-7635. After hours please call the Public Safety Department at 631-360-7553.

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Traffic Safety Department

1. How do I report a malfunctioning traffic signal or a knocked down street light?: During business hours, Monday to Friday from 7:30 am to 4:00 pm, call the Traffic Safety Department at (631) 360-7635. After hours please call the Public Safety Department at (631) 360-7553, or the Suffolk County Police non-emergency number (631) 852-COPS.

2. How do I report a missing or knocked down sign?: Call (631) 360-7635 or send an email to the Traffic Safety Department. After hours a message can be left on our answering machine. Please leave a daytime call-back number. If the sign is a stop sign, please call the Traffic Safety Department at (631) 360-7635. After hours please call the Public Safety Department at (631) 360-7553, or the Suffolk County Police non-emergency number (631) 852-2677.

3. How do I request a traffic or street light survey?: Your request must be in writing and must be mailed or emailed to Director Mitchell Crowley at traffic@tosgov.com.

4. How do I report a malfunctioning street light?: Call 631-360-7635 or send an email to the Traffic Department. After hours a message can be left on our answering machine. Please leave a daytime call-back number. If the street light poses an immediate safety concern, please call the Traffic Safety Department at 631-360-7635. After hours please call the Public Safety Department at 631-360-7553.