What do I have to do to get a defective sidewalk repaired?
The only thing you, the homeowner, have to do is file a Notice of Defect in the office of the Town Clerk. This is a very important step and the only step needed by the homeowner in order to get a sidewalk added to the list of sidewalk to be repaired. After the Notice of Defect is received and filed by the Town Clerk, it is forwarded to the Highway Department. It is very important to be as detailed as possible as to the exact location of the defect and to describe the defect.
After the Notice of Defect is received, it is forwarded to the GIS Division of the Engineering Department. It is at this point that an Engineering Department staff member will visit the location of the Notice of Defect and record its location using a GPS device and also take a picture. This is why it is very important to be as accurate as possible with the location of the defect. If we are unable to locate the defect, a notice will be placed in the complainant’s mailbox requesting a better description and location of the defect. The information collected in the field is then uploaded to a database and is added to the Highway Department’s list for repair.

Show All Answers

1. Who do I contact for pothole repair?
2. Why doesn't the town offer a set schedule for leaf and branch collection?
3. Does the town supply leaf bags to the residents?
4. Does the town collect grass?
5. What do I have to do to get a defective sidewalk repaired?
6. What do I have to do to get a defective curb and/or driveway apron repaired?
7. Who can I contact to inspect a dead or diseased tree in the town right of way?
8. A street tree is causing a sidewalk, curb, or driveway apron defect; what will happen to my street tree?
9. Where can I get bagged mulch?
10. Who can I contact to purchase the orange and green recycling bins?
11. Who do I call if I have a street light out?
12. Who do I call to dispose of furniture, mattresses, or appliances?
13. The town damaged my property (e.g., a town vehicle hit my car). Will I be compensated?