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Animal Shelter

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1. How do I get a dog license?
2. What can be done about a dog that continuously barks?
3. Does the Animal Shelter take volunteers?
4. What can I do with a dog I found?
5. Who do I call about loose dogs in the neighborhood?
6. What can I do if I see injured wildlife or dead animals in the road?
7. Does the Animal Shelter accept donations?
8. Where can I get low cost spay / neuter prices and low cost vaccines?

Assessor's Office

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1. Does my property lose exemption if I transfer it into a life estate?
2. How do I obtain a copy of my property deed?
3. How can I find out the square footage of my home and when it was built?
4. What does the town assessor do?
5. What is the deadline to file an application for property tax exemption?
6. When can I expect a reduction in my tax bill as a result of my small claims?
7. Why are my property taxes so high?
8. Why are my property taxes higher this year?
9. Why do taxes vary on similar looking houses?
10. Why isn’t my exemption reflected on my tax bill?

Building Department

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1. Can building permit applications be sent through the mail?
2. Can I convert my basement to bedroom, playroom, or other living space?
3. Can I get a copy of the original plans for my house?
4. Can I get copy of my Certificate of Occupancy/Compliance?
5. Does my property have all the necessary Certificates of Occupancy / Compliance?
6. How can I speak to an Inspector?
7. How do I get a History Letter?
8. How high must a fence be when you have a swimming pool?
9. How long is a building permit valid for?
10. How many layers of shingles can I add to an old roof?
11. Is a building permit required for a deck?
12. Is a building permit required for a fence?
13. Is a building permit required for a finished basement?
14. Is a building permit required for a shed?
15. Is a building permit required for all swimming pools?
16. Is a building permit required for new roof?
17. Is a building permit required for new windows?
18. Is it possible to obtain property setbacks over the telephone?
19. Is a survey of my property on file and can I get a copy?
20. Must I put the finished side of a fence outward?
21. What are the hours of operation for the Building Department?
22. What are the setbacks in my area?
23. What is needed to obtain a building permit?
24. What is the residential fees for a building permit?
25. What is the Suffolk County Tax Map (SCTM) Number of my property?
26. What is the zoning of my property?
27. What uses are permitted on my property?
28. Where may I put a fence on my property?
29. Where may I put my shed/accessory building?

Department of Environment & Waterways

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1. Does the town give away free mulch?
2. Is there a limit on the size of a garbage can that I can use?
3. How many garbage cans can I put out on collection day?
4. How do I get rid of old unwanted paint?
5. How do I get rid of old furniture?
6. How do I get rid of an old appliance like a refrigerator?
7. How do I get rid of an old computer?
8. How do I get rid of an old carpet?
9. How do I know who my garbage carter is?

Department of Public Safety - Fire Prevention

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1. What permits do I need for my business?
2. What are the permit fees?
3. I am considering a wood- or coal-burning stove in my home. Are there any town requirements?
4. I have had a wood or coal burning stove in my house for several years and need a permit in order to sell the house, what do I do?
5. I am looking to have a propane tank installed on my property and the company that I may use said I must apply for a permit from fire prevention, what is the process?
6. I am doing some landscaping and land clearing on my property. Can I burn the debris (leaves, brush, twigs)?
7. I am considering installing a fire sprinkler system in my business. Are there any Town requirements?
8. I am considering installing a fire suppression system in my restaurant’s commercial kitchen. Are there any Town requirements?

Department of Public Safety - Investigators

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1. Can a commercial vehicle be parked on residential property overnight?
2. Can a boat be stored in the front yard of residential property?
3. How many unregistered vehicles can be stored on residential property?
4. What are the permitted hours for construction noise?
5. What are the permitted hours for landscapers?
6. What are the permitted hours for commercial garbage trucks?
7. Are accessory apartments legal?

Department of Public Safety - Park Ranger Division

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1. Can park rangers make arrests?
2. Do any park ranger duties fall outside a park or beach?
3. Do I need to be a resident of Smithtown to use the Smithtown parks and beaches?
4. How does someone become a park ranger?
5. In addition to attending an academy, do park rangers receive any other training?
6. What are some the park ranger’s duties and responsibilities?
7. What are the hours of the Park Ranger Division?
8. Who are Smithtown Park Rangers?

Department of Public Safety - Waterways & Navigation

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1. Do I need a ramp sticker to launch a kayak or canoe?
2. How do I get a slip?
3. How do I get a mooring?
4. How much is a boat slip per foot?
5. How much is a ramp permit?
6. How much is a transient slip for a resident?
7. How much is a transient slip for non-residents?
8. Is there a place to clean off my boat after I take it out of the water?
9. What channel does the Public Safety Marina monitor?
10. What is the posted speed limit in the Nissequogue River and Stony Brook Harbor?
11. Where can I launch my boat with a permit?
12. Where do I get a boat ramp permit?
13. Where do I get a residency sticker?
14. Where on my boat do I put my ramp permit?
15. Who do I call for the quality of water information?

Engineering Department

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1. Do I need a building permit for a retaining wall?
2. Do I need a permit to regrade the soil on my property?

Handicapped Services

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1. How do I get a handicapped parking permit?
2. What services does OHS offer?

Highway Department

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1. Does the town supply leaf bags to the residents?
2. Does the town collect grass?
3. Who can I contact for a sidewalk, apron, or curb repair?
4. Who can I contact to inspect a dead or diseased tree in the town right of way?
5. Where can I get bagged mulch?
6. Who can I contact to purchase the orange and green recycling bins?
7. Who do I call if I have a street light out?
8. Who do I call to dispose of furniture, mattresses, or appliances?
9. Who do I contact for pothole repair?
10. Why doesn't the town offer a set schedule for leaf and branch collection?
11. The town damaged my property (e.g., a town vehicle hit my car). Will I be compensated?

Horizons Counseling & Education

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1. Can I take public transportation to Horizons Counseling Center?
2. Does Horizons Counseling Center accept insurance?
3. Does Horizons Counseling Center charge for services?
4. Does Horizons Counseling Center offer prevention and education services?
5. Does Horizons provide services for adolescents?
6. How do I start counseling services at Horizons Counseling Center?
7. How long before substance abuse treatment at Horizons Counseling Center is completed?
8. How long do counseling sessions at Horizons Counseling Center last?
9. If I need to cancel an appointment at Horizons Counseling Center, what should I do?
10. What are the operating hours for Horizons Counseling Center?
11. What are the Parent Study Groups offered by Horizons Counseling Center?
12. What do I do in the case of an emergency while in treatment at Horizons Counseling Center?
13. What family services are offered at Horizons Counseling Center?
14. What is Horizons Counseling Center?
15. What is the "Par-Other Group" offered by Horizons Counseling Center?
16. What is the fax number for Horizons Counseling Center?
17. What is the telephone number for Horizons Counseling Center?
18. What kinds of counseling services does Horizons Counseling Center offer?
19. What kinds of substance abuse treatment services does Horizons provide?
20. What should I do if I have a problem with alcohol and/or other drugs?
21. What should I do if someone I love has a problem with drugs or alcohol?
22. Where is Horizons Counseling Center located?

Horizons Counseling & Education - Employee Assistance

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1. How does the program work?
2. What is the confidentiality policy?
3. What is the cost?
4. What is the E.A.P?
5. What presentations are available?
6. What is the office hours and location?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Municipal Services Facility

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1. Can I bring in grass clippings?
2. Can I bring in motor oil, batteries, or old license plates?
3. Can I bring in my old antifreeze?
4. Can I throw out kerosene, gasoline, liquid chemicals?
5. My snow was not removed, what do I do now?
6. What are the hours?
7. What can I do with my used syringes?
8. What can I do with old paint cans?
9. What recyclable can I bring to the recycling center?
10. Where can I obtain a recycling container?
11. Who is my carter? When is bulk pick up? What bulk can I put out for the garbage carter, what bulk for the Parks Department?
12. Who picks up yard waste?
13. Who will pick up my old sheetrock, old wood, cement, bathtub, sink, toilet, etc.?
14. Will the Carter pick up my old car tires?

Parks, Building & Grounds

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1. How can I obtain a permit for a picnic at a town facility?
2. How do I obtain a camping permit?
3. I would like to dispose of some furniture and/or appliances, what do I need to do?

Planning Department - TDFR

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1. What is a density flow right?
2. Does my property have to be in a designated sending district for me to sell density flow rights?
3. Does my property have to be in a designated receiving district to receive density flow rights?
4. Does my property have to be vacant for me to sell density flow rights?
5. How do I know if my property is in a sending district?
6. How do I know if my property is in a receiving district?
7. How do I know how many rights I have?
8. Can I sell density flow rights from property that has an easement on it?
9. What is the difference between a nondiscretionary private party transfer and a discretionary private party transfer?

Purchasing Department

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1. How do I find out about bid results?
2. How do I find out about upcoming bids?
3. How do I become a vendor?

Receiver of Taxes

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1. Are postmarks accepted or must my property tax payment reach the office by the due date?
2. If I did not receive my property tax bill, must I pay a penalty?
3. If I just purchased property in Smithtown Township, do I need to contact anyone regarding my real property taxes?
4. If I satisfied my mortgage whom should I notify regarding my Real Property Taxes?
5. If I spend part of the year at a different address, how can I insure that I will receive my property tax bill before the deadline?

Recreation Department

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1. Do I have to pay each time I use the pool?
2. Do you have a football, baseball, or soccer league for children?
3. How do I become a resident member of the golf and pool complex?
4. How do I register for a recreation program on-line?
5. What are the Recreation Department’s business hours?

Senior Citizens Department

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1. Can anyone join the Senior Center and participate in center activities?
2. Does the center have any senior-oriented exercise programs available?
3. Does the Senior Citizens Department provide transportation, and who is eligible?
4. How can you find information regarding center activities?
5. Is there a fee to join the Senior Center?
6. Must a resident belong to a Senior Club to participate in center dances, trips, or activities?

Town Attorney

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1. I have a legal problem, or a problem involving one of my neighbors. May I get legal advice or assistance from the Town Attorney?
2. Is the town generally liable when it causes damage to property?
3. The town damaged my property (e.g., a town vehicle hit my car). Will I be compensated?
4. A town tree or a branch from a town tree damaged my property. Will I be compensated?
5. My property was damaged during a hurricane or a severe storm. Will I be compensated?
6. My car was damaged when it hit a pothole on a town road. Will I be compensated?
7. Do I need advance approval to use town property for an activity my organization is planning?
8. How do I get a copy of a public record?
9. What is the Notice of Claim procedure once it is filed with the Town Clerk?

Town Clerk

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1. How can I apply for a handicap parking permit?
2. How can I get on the marina / mooring waiting list?
3. How can I get the results of a bid?
4. How do I get a hunting / fishing license?
5. How do I get a Green Key Pass?
6. How do I get a resident parking permit for the town parks and beaches?
7. How do I license my dog?
8. How do I obtain a copy of the deed to my house?
9. How do I register a business in Suffolk County?
10. What are the phone numbers of the local Chamber of Commerce?
11. Where can I get a copy of an advertised bid?
12. Where can I register to vote?

Town Clerk - Marriage Licenses

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1. Are there any familial restrictions?
2. Is there a waiting period?
3. How long is the license valid?
4. What about the ceremony?
5. What are the age requirements?
6. Where can a marriage take place?
7. Where do you get a marriage license?

Traffic Safety Department

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1. How do I report a malfunctioning traffic signal or a knocked down street light?
2. How do I report a missing or knocked down sign?
3. How do I request a traffic or street light survey?

Water District

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1. Do we have hard or soft water?
2. How does your water stack up against bottled water?
3. How many of my tax dollars go to the Water District?
4. How much does it cost to set up an account?
5. How much does my water cost?
6. Is there a charge to have my meter removed?
7. Sometimes I get rust in my water. Why?
8. What is added to my water?
9. Where does my water come from?

Youth Bureau

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1. What are some of your most popular programs?
2. What are your fees?
3. What are your hours?
4. Who can receive your services?
5. How do individuals get appointed to the Youth Advisory Board?